PtcHero.com Forum

Balances zero

Started by leithy 2020-01-25 at 02:01
7 replies to this topic
leithy
STANDARD
Posts: 0
Hello. I logged in today and see I have an earnings balance and purchase balance of zero. I checked my exchange ads and it shows zero history. Any idea what has happened?
Thanks for any reply.
Admin
Admin
Posts: 55
Due to some data error, some data's are lost.

Kindly share your account balance, purchase balance and ad credits, we will manually check your data's with our data and add it.

Regards
PtcHero Admin
ded130
STANDARD
Posts: 2
I had a balance ~ $1.05
Now I see $0.6682
https://i.imgur.com/uluXdSx.jpg
Admin
Admin
Posts: 55
Hi ded130,

Your Balance is updated. Kindly check on your account.

Regards
PtcHero Admin
anamil
STANDARD
Posts: 2
I had a balance ~ $1.03
Now I see $0.8141....

I don't understand what your balance is updated ...
Admin
Admin
Posts: 55
Hi anamil,

Your Balance is updated. Kindly check on your account.

Regards
PtcHero Admin
Merlynch
STANDARD
Posts: 1
Hello,
my balance was 0.8 and now it is 0.56
Admin
Admin
Posts: 55
Hi Merlynch,

Your Balance is updated. Kindly check on your account.

Regards
PtcHero Admin